Refund Policy
At Claims CE, we are committed to delivering high-quality, state-approved continuing education courses designed specifically for independent adjusters. Because our courses provide instant access to digital content upon purchase, we maintain a strict no-refund policy.
No Refunds
Why No Refunds?
What We Do Guarantee
While refunds are not available, we stand behind the quality of our courses and our customer support:
Contact Us
If you need assistance with your course access, reporting, or account, please contact us.
No Refunds
- All sales are final.
- Once you enroll and gain access to a course or package, no refunds, credits, or exchanges will be issued.
- This policy applies to all purchases, including state bundles, lifetime access packages, and individual courses.
Why No Refunds?
- Our courses are digital and accessible immediately after purchase.
- Our courses include automatic state reporting, meaning CE credit is submitted to your licensing department as soon as you complete the course.
- To maintain fairness and compliance, once content has been delivered or credit has been reported, it cannot be reversed or resold.
What We Do Guarantee
While refunds are not available, we stand behind the quality of our courses and our customer support:
- If you encounter a technical issue, our team will work quickly to resolve it.
- If you accidentally register for the wrong state or course, we will help you transfer to the correct course at no additional charge (before completion and reporting).
- If you have questions or special circumstances, our support team is here to help.
Contact Us
If you need assistance with your course access, reporting, or account, please contact us.